The policy of the Decision Partners LLC is to respect the privacy of all web site visitors to the extent permitted by law. This online privacy statement is intended to inform you of the ways in which this web site collects information, the uses to which that information will be put, and the ways in which we protect any information you choose to provide us.
Information Provided by You to Decision Partners
Decision Partners services provided to individuals are entirely commerce-free, meaning there is no advertising or paid referrals to external websites. Decision Partners never uses personal information for any purpose other than providing the best financial education possible. Our sole source of revenue is licensing our financial education platform to organizations wishing to provide our service to their members, employees or customers.
When using this web site, you may choose to provide us with information to help us serve your needs. For example, you may send us an email to request information or to retrieve a forgotten password. Any personally identifiable information you send us will be used only for the purpose indicated. Requests for information will be directed to the appropriate staff member to respond to the request. Records associated with your request may be recorded to help us maintain high levels of customer service and to better respond to similar requests in the future.
We will not sell, exchange or otherwise distribute your personally identifiable information without your consent, except to the extent required by law. We do not retain user information longer than necessary for normal operations and user accounts can be deleted in their entirety upon request. Users can update their personal information by clicking on each site's "My Account" or "Preferences" page.
While Decision Partners does allow sponsoring organizations to place their logo on certain websites, at no time are any products or services that may be offered by that organization included in Decision Partners curricula.
User Data Available to Course Administrators
Information available to program administrators for each user associated with their institution is limited to the type of information that would be available in a typical "in the classroom" course. Specific information shared is limited to:
- Email address
- Phone number (if collection is enabled by the course administrator)
- Date of registration
- Date of last log in and total number of log ins
- Percentage progress to completion for each course
- Courses taken
- Course grades excluding questions re-taken
- Final course grades
- Missed quiz questions including which answer was selected
- Course confirmation codes
- Course completion dates
- Whether or not administrator messages have been read, including the date and time when messages are read (if messaging is enabled by the course administrator)
Information available to non-administrators using only course completion certificates to verify course participation includes:
- Course title
- Final grade
- Course completion date
- Course completion code
Online Collaboration Option
Some Decision Partners websites offer organizations the capability of allowing users to opt-in to sharing select personal information from the site with their course administrator(s). This feature is intended to assist organizations in providing personalized financial counseling services to site users. Sharing is always disabled by default - users must choose to participate by updating their sharing preference on their "Preferences" page.
If the sharing option is enabled, users can choose to share the following information with their program administrator:
- Monthly budget
- Financial goals
- Checklist items
- Saved content and notes taken by the user
Program administrators are prohibited from requiring users to share personal information. Sharing is always optional and is intended for use as a tool in one-to-one financial education sessions between the user and his or her program administrator.
Since this option is available only if it is enabled by the sponsoring organization, not all users will see this option on their Account Preferences page.
If your school enables federal student loan entrance and/or exit counseling, we also collect all data as mandated by federal requirements. For a complete list of data that is currently collected, please contact us.
"Do Not Track" Browser Policy
Decision Partners does not use technology designed to track a user's personal information across multiple sites, regardless of browser setting. Please see "Cookies" below for more information about how active sessions are tracked by our system.
Network Traffic Logs and Site Security
In order to ensure network security and consistent service for all users, Decision Partners employs software programs to do such things as monitor network traffic, identify unauthorized access, detect computer viruses and other software that might damage Company computers or the network, and monitor and tune the performance of Decision Partners' network. Information from these activities is used only for the purpose of maintaining the security and performance of our networks and computer systems. Personally identifiable information from these activities is not released to external parties without your consent unless required by law.
Decision Partners' web sites routinely collect and store information from online visitors to help manage those sites and improve service. This information includes the pages visited on the site, the date and time of the visit, the Internet address of the referring site, the IP address from which the access occurred, the browser used, and the capabilities of the browser. Decision Partners makes no attempt to identify individual visitors from this information.
Decision Partners may share certain aggregate data collected from users, such as course completion rates, test results, and survey data with third parties. In such cases, all individually identifiable information is removed. Further, Decision Partners will ensure that any aggregate information is provided only after a sufficient number of users have registered for services at a particular institution. This policy protects individual identities from being inferred based on login time, course completion time, or other data.
If you prefer not to receive cookies, you may turn them off in your browser, or may set your browser to ask you before accepting a new cookie. Any site page that requires logging in will not function properly if the cookies are turned off.
External Internet Links
Commitment to Children's Privacy
Decision Partners requires that any person under the age of 13 secures written parental permission in order to use our services. This written permission must be secured by the administrator of Decision Partners' products before providing an access code to the user. Further, we do not store or report aggregate information on children under the age of 13.
If you have questions about this site, its collection of information, or this online privacy statement, contact us.
Updated July 22, 2020.